Frequently Asked Questions
Everything you need to know about shopping with Rani Brand Factory Store
What is the shelf life of Rani Brand products?
Most of our spices, lentils, and pantry staples have a shelf life of 24 months from the date of manufacture. Each package is clearly marked with an expiration date to ensure maximum freshness.
Are your food products authentic and ethically sourced?
Yes, we take pride in sourcing the highest quality ingredients directly from farms in India and around the world. We follow strict quality control standards to ensure authentic flavors and ethical production practices.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for food items?
Due to the nature of food products, we cannot accept returns on opened items. However, if your order arrives damaged or if you receive the wrong product, please contact us within 7 days for a full refund or replacement.
Do you offer bulk or wholesale pricing?
Yes, we offer competitive bulk pricing for restaurants and wholesale distributors. Please contact our support team through the 'Wholesale' link at the bottom of our page for a custom quote.
Are your products gluten-free and vegan-friendly?
A large majority of our spices and grains are naturally gluten-free and vegan. Please check the specific product descriptions and labels for allergen information and dietary certifications.